We are an online marketplace selling hardware tools, where you can buy every product related to tools. These are the terms and conditions governing your access as this is the biggest online marketplace in Pakistan. By using our website, you hereby accept all the terms and conditions that are listed below, if you do not agree to the conditions; please do not register yourself.
The website reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the website with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the website following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.
To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.
You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the website and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the website and/or use of any services offered by the website (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the website through your account.
Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the website, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the website, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.
You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice from the following methods shown below:
You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the website or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and us, while the payment processing also. Accordingly, the contract of payment on the website shall be strictly looked by us.
Anything that you submit to the website and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any submission, when you post comments or reviews to the website, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us, then you can be undertaken in legal custody.
We list products for sale offered by us on the website and host multiple comments on listings, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, we operate on a "claim, review and takedown" basis. We will make all practical endeavors to investigate and remove valid objectionable content complained about within a reasonable amount of time.
Fasnna Basics and other marks indicated on our website are trademarks or registered trademarks in the relevant matters. Our graphics are the trademarks and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks that appear on this website are the property of ours. Moreover, all products at Fasnna are 100% authentic and original. We deal within all genuine products.
All intellectual property rights are registered in the website, information content on the website and all the website design. The entire contents of the website are protected by copyright as a collective work under copyright laws and international conventions. All rights are reserved.
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk before entering into any transactions through the website.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website.
We (Fasnna) have the vision to provide the best, original and 100% authentic products at the doorstep of our respected users or any of the one reaching us. You are allowed to check the product packaging before you receive it from courier, if any fault in packaging is noticeable you are allowed to return it before you receive it. You are also directed not to pay in any sense to the courier service, if your product is found damaged. So that you can avail best of our services. We respect the comfort of our beloved customers, this has make us the best online shop of Pakistan (Fasnna).
When you visit the website, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.
We will not be responsible for any losses or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this website in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the website shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the website or with any terms, conditions, rules, policies, guidelines, or practices in operating the website, your sole and exclusive remedy is to discontinue using the website.